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| − | + | = Integration Accounts = | |
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | Overview]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | Overview]] | ||
| + | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AIProvider|AI Provider]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/BotChatSuggestionsEngine | Bot / Chat suggestions engine]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/BotChatSuggestionsEngine | Bot / Chat suggestions engine]] | ||
| + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Co-browsing | Co-browsing]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ExternalKnowledgeBase | External Knowledge Base]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ExternalKnowledgeBase | External Knowledge Base]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | Messenger]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | Messenger]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftDynamics365 | Microsoft Dynamics 365]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftDynamics365 | Microsoft Dynamics 365]] | ||
| + | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftTeams|Microsoft Teams]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | Natural Language Understanding]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | Natural Language Understanding]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | Next Caller]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | Next Caller]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | NICE]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | NICE]] | ||
| + | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/OneCloudUCaaS | OneCloude UCaaS]] | ||
*[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RemoteAssistance | Remote Assistance]] | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RemoteAssistance | Remote Assistance]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | RightNow]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | RightNow]] | ||
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*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | Zapier]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | Zapier]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | Zendesk]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | Zendesk]] | ||
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Latest revision as of 10:26, 20 December 2024
• 日本語
Integration Accounts
- Overview
- AI Provider
- AWS
- Bot / Chat suggestions engine
- Co-browsing
- External Knowledge Base
- Loxysoft WFM
- Messenger
- Microsoft Dynamics 365
- Microsoft Teams
- Natural Language Understanding
- Next Caller
- NICE
- OneCloude UCaaS
- Remote Assistance
- RightNow
- Salesforce.com
- SCIM
- ServiceNow
- Single Sign-On
- Speech To Text
- Statistics Data Receiver
- Teleopti WFM
- Text To Speech
- The Data Group (TDG)
- WFM
- Zapier
- Zendesk
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