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< 5.19:AgentDesktop-client-side-javascript-api-specification
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• 5.19
setCallRecording
Starts or stops a particular call recording.
Please note that you can find out the current state of call recording for each interaction by querying callRecording property of the InteractionData object.
Request
Syntax
setCallRecording(state: boolean, interactionId?: string): Promise<OperationResult<null>> |
Parameters
Parameter | Parameter Values | Data Type | Optional/Required | Description |
state | Boolean | Required | Set the value to true to start call recording, set the value to false to stop call recording. | |
interactionId | String | Optional | The ID of the specific interaction that you wish to record or stop recording. If not specified, the active interaction will be used. |
Example Request
const interactionId = interactionsList[0].interactionId;
startCallRecordingButton.onclick = () => {
adApi.setCallRecording(true, interactionId);
};
stopCallRecordingButton.onclick = () => {
adApi.setCallRecording(false, interactionId);
};
Return Value
null