<translate>= Single Sign-On Integration = Bright Pattern integrates with Security Assertion Markup Language (SAML) 2.0 identity providers Okta and ForgeRock, allowing you to configure single sign-on (SSO) functionality for Agent Desktop (AD) or Contact Center Administrator (Admin).
Just-in-time (JIT) user provisioning automatically creates call center users on the first SSO login attempt authorized by the identity provider. JIT can be enabled for both AD SSO and Admin SSO configuration in Integration Accounts.
Note that only one instance can be created per tenant.
Properties
The properties of Single Sign-On integration accounts are described as follows. The properties are the same for both AD SSO and Admin SSO.
Name
Name is the name of the integration account.
Enable Single Sign-On
Select the checkbox to enable single sign-on functionality.
Identity Provider Single Sign-On URL
Identity Provider Single Sign-On URL is the URL of your provider.
Identity Provider Issuer
Identity Provider Issuer is the issuer of your identity provider.
Identity Provider Certificate
Identity Provider Certificate is a link to the certificate of your identity provider.
Enable Just-in-time user provisioning
Select this checkbox to enable Just-in-time user provisioning (JIT). JIT user provisioning automatically creates call center users on the first SSO login attempt authorized by the identity provider.
Use Template
SSO templates are disabled.
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