提供: Bright Pattern Documentation
< 5.19:Agent-guide | Tutorials | Calls
コール
コールの応答/拒否
後処理と対話結果
コールバックの予約
電話会議
コンサルテーションコールと転送
Directory
Favorites
Follow-ups
Mute and Hold
Placing Calls
Recording and Voice
- How to Connect a Voice Application to Your Call
- How to Record a Call
- How to Stop Call Recording
- How to Use Prerecorded Messages
- Voice Signatures
Redialing
Remote Assistance
- Overview: Remote Assistance During Calls
- How to Initiate Remote Assistance During a Phone Call
- How to Transfer a Call with an Active Remote Assistance Session
Sending Numeric Information
Service Queue