提供: Bright Pattern Documentation
< 5.19:Agent-guide | Tutorials | Calls | Overview
(Created page with "==記事 == === 基本情報 === *コールコントロール") |
(Created page with "=== コールの応答/拒否=== * 受信電話への応答 *Agent-guide/Tutorials/Calls/HowtoRejectanIncomingCa...") |
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*[[agent-guide/Tutorials/Calls/Controls |コールコントロール]] | *[[agent-guide/Tutorials/Calls/Controls |コールコントロール]] | ||
| − | === | + | === コールの応答/拒否=== |
| − | *[[Agent-guide/Tutorials/Calls/HowtoAnsweranIncomingCall | | + | *[[Agent-guide/Tutorials/Calls/HowtoAnsweranIncomingCall | 受信電話への応答]] |
| − | *[[Agent-guide/Tutorials/Calls/HowtoRejectanIncomingCall | | + | *[[Agent-guide/Tutorials/Calls/HowtoRejectanIncomingCall | 受信電話の拒否]] |
=== After Call Work and Dispositions === | === After Call Work and Dispositions === | ||
Revision as of 19:51, 19 July 2020
コールチュートリアル
これらのチュートリアルでは、音声通話に関連する手順（ダイヤル、受け入れ、転送、ミュート、フラグ設定）について説明しています。
記事
基本情報
コールの応答/拒否
After Call Work and Dispositions
Callback Reservation
Conferences
Consultations and Transfers
Directory
Favorites
Follow-ups
Mute and Hold
Placing Calls
Recording and Voice
- How to Connect a Voice Application to Your Call
- How to Record a Call
- How to Stop Call Recording
- How to Use Prerecorded Messages
- Voice Signatures
Redialing
Remote Assistance
- Overview: Remote Assistance During Calls
- How to Start Remote Assistance During a Phone Call
- How to Transfer a Call with an Active Remote Assistance Session