Revision as of 16:19, 4 September 2019

対象

本ガイドは、主にコンタクトセンターでのカスタムアプリケーションとレポートの設計、作成、テストを行う担当者を対象としています。

Readers are expected to have experience with relational databases and reporting tools, as well as a solid understanding of contact center operations and resources that are involved in such operations.

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-= Audience=
+= 対象=
-This guide is intended primarily for professionals responsible for the design, development, and testing of custom applications and reports in your contact center.
+本ガイドは、主にコンタクトセンターでのカスタムアプリケーションとレポートの設計、作成、テストを行う担当者を対象としています。
 Readers are expected to have experience with relational databases and reporting tools, as well as a solid understanding of contact center operations and resources that are involved in such operations.