From Bright Pattern Documentation
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The Set Disposition scenario block allows scenarios to specify a [[contact-center-administrator-guide/DispositionsTab|disposition]] for the interaction. | The Set Disposition scenario block allows scenarios to specify a [[contact-center-administrator-guide/DispositionsTab|disposition]] for the interaction. | ||
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<center>[[scenario-builder-reference-guide/SetAgentState|< Previous]] | [[scenario-builder-reference-guide/SetPriority|Next >]]</center> | <center>[[scenario-builder-reference-guide/SetAgentState|< Previous]] | [[scenario-builder-reference-guide/SetPriority|Next >]]</center> | ||
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Latest revision as of 04:32, 29 May 2024
Set Disposition
The Set Disposition scenario block allows scenarios to specify a disposition for the interaction.
Settings
Set Disposition
Set Disposition is the disposition name or the associated numeric code. If the disposition with the specified name or numeric code cannot be found, the interaction disposition will be set to Disposition Not Found.