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= service_performance=
= service_performance=
''service_performance'' metrics are a subset of metrics derived from the ''[[reporting-database-specification/service in time counters|service_in_time_counters]]'' table.
''service_performance'' のメトリックは ''[[reporting-database-specification/service in time counters|service_in_time_counters]]'' 表から抽出されたメトリックのサブセットです。


Such metrics are maintained only in order to support existing service-related custom reports designed prior to the release of Bright Pattern Contact Center version 3.5.2. All ''service_performance metrics'' are available in the ''service_in_time_counters'' table, which is recommended for the development of any new service-related reports.
Such metrics are maintained only in order to support existing service-related custom reports designed prior to the release of Bright Pattern Contact Center version 3.5.2. All ''service_performance metrics'' are available in the ''service_in_time_counters'' table, which is recommended for the development of any new service-related reports.

Revision as of 15:29, 12 September 2019

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service_performance

service_performance のメトリックは service_in_time_counters 表から抽出されたメトリックのサブセットです。

Such metrics are maintained only in order to support existing service-related custom reports designed prior to the release of Bright Pattern Contact Center version 3.5.2. All service_performance metrics are available in the service_in_time_counters table, which is recommended for the development of any new service-related reports.

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