<translate>= Retrieve Internal Record= The Retrieve Internal Record scenario block allows you to get data about internal records.
Conditional Exits
The Retrieve Internal Record block may take the Failed conditional exit if the attempt to retrieve the record has failed. The block may take the No Data conditional exit if no internal record data is available.
Settings
Title text
Title text is the name of the instance of the block. Enter a name in the text field and click the Update button at the bottom of the Edit pane. The new name of the block appears in the flowchart.
Object Type
Object Type is the type of internal record object to be retrieved.
You can select one of the following objects from the drop-down menu:
- Case
- Contact
- Company
- Activity
Object ID
Object ID is the identifier of the internal record object to be retrieved.
Variable name for object JSON
Variable name for object JSON is the name of the variable that will be used as identifier for the internal record object to be retrieved. The variable name of object ID will be set only if the block succeeds.
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