From Bright Pattern Documentation
< 5.2:Form-builder-reference-guide
Revision as of 04:31, 29 May 2024 by BpDeeplTranslateMaintenance (talk | contribs) (Updated via BpDeleteTranslateTags script)
Audience
This guide is intended for professionals responsible for design, development and testing of agent desktop applications in your contact center.
Participants are expected to be familiar with general principles of web design and to have a solid understanding of contact center operations and resources that are involved in such operations, including agents and teams, services and skills, schedules, and access points.