提供: Bright Pattern Documentation
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*[[contact-center-administrator-guide/ApplicationNotes/CiscoSPAHardphoneConfiguration | Cisco SPA ハードフォン設定]] | *[[contact-center-administrator-guide/ApplicationNotes/CiscoSPAHardphoneConfiguration | Cisco SPA ハードフォン設定]] | ||
*[[contact-center-administrator-guide/ApplicationNotes/SettingUpPrivateS3Storage | プライベート S3 ストレージの設定]] | *[[contact-center-administrator-guide/ApplicationNotes/SettingUpPrivateS3Storage | プライベート S3 ストレージの設定]] | ||
| + | |||
| + | == Agent Desktop == | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/ADHAAudioOptions | Agent Desktop Helper Application Audio-Handling Options]] | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/WebRTC | WebRTC Browser Audio Limitations]] | ||
| + | |||
| + | == IBM Cloud == | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/IBMCloudURL | Updating IBM Cloud URL Endpoints]] | ||
| + | |||
| + | == Microsoft Teams == | ||
| + | *[[Contact-center-administrator-guide/ApplicationNotes/MicrosoftTeamsIntegrationConfiguration/Overview | Microsoft Teams Integration Configuration Overview]] | ||
| + | *[[Contact-center-administrator-guide/ApplicationNotes/MicrosoftTeamsIntegrationConfiguration/QuickStart | Microsoft Teams Integration Configuration Quick Start]] | ||
| + | *[[Contact-center-administrator-guide/ApplicationNotes/MicrosoftTeamsIntegrationConfiguration/AzureApplicationConfiguration | Configuring the Microsoft Graph API as an Authentication Mechanism for Secure Microsoft Teams Content]] | ||
| + | *[[Contact-center-administrator-guide/ApplicationNotes/MicrosoftTeamsIntegrationConfiguration/DirectRouting | Configuration for Microsoft Teams Direct Routing]] | ||
| + | *[[Contact-center-administrator-guide/ApplicationNotes/MicrosoftTeamsIntegrationConfiguration/AddMicrosoftTeamsIntegrationAccount | How to Add a Microsoft Teams Integration Account]] | ||
| + | |||
| + | == Phones == | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/BriaMobileSoftphoneConfiguration | Bria Mobile Softphone Configuration]] | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/CiscoSPAHardphoneConfiguration | Cisco SPA Hardphone Configuration]] | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/PolycomHardphoneConfiguration | Polycom Hardphone Configuration]] | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/SoftphoneSoloConfiguration | Softphone Solo Configuration]] | ||
| + | |||
| + | == Storage == | ||
| + | *[[contact-center-administrator-guide/ApplicationNotes/SettingUpPrivateS3Storage | Setting Up Private S3 Storage]] | ||
Revision as of 19:09, 9 September 2021
• English
アプリケーションノート
アプリケーションノートは、Bright Pattern コンタクトセンターソフトウェアの設定または統合に関連する各テーマの詳細な手順を提供する補足資料です。
以下のアプリケーションノートは、コンタクトセンター管理者アプリケーションで利用可能です:
Agent Desktop
IBM Cloud
Microsoft Teams
- Microsoft Teams Integration Configuration Overview
- Microsoft Teams Integration Configuration Quick Start
- Configuring the Microsoft Graph API as an Authentication Mechanism for Secure Microsoft Teams Content
- Configuration for Microsoft Teams Direct Routing
- How to Add a Microsoft Teams Integration Account
Phones
- Bria Mobile Softphone Configuration
- Cisco SPA Hardphone Configuration
- Polycom Hardphone Configuration
- Softphone Solo Configuration