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In Bright Pattern Contact Center, you may work with data as variables stored as values, which may be specified as strings or expressions. A string is a sequence of characters that is generally understood as a data type; often a string is implemented as an array of bytes (i.e., words) that store a sequence of elements. An expression will produce a data type such as string. | In Bright Pattern Contact Center, you may work with data as variables stored as values, which may be specified as strings or expressions. A string is a sequence of characters that is generally understood as a data type; often a string is implemented as an array of bytes (i.e., words) that store a sequence of elements. An expression will produce a data type such as string. | ||
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<center>[[workflow-builder-reference-guide/Variables|<Previous]] | [[workflow-builder-reference-guide/IntegerExpressions|Next>]]</center> | <center>[[workflow-builder-reference-guide/Variables|<Previous]] | [[workflow-builder-reference-guide/IntegerExpressions|Next>]]</center> | ||
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Latest revision as of 04:11, 29 May 2024
String Expressions
In Bright Pattern Contact Center, you may work with data as variables stored as values, which may be specified as strings or expressions. A string is a sequence of characters that is generally understood as a data type; often a string is implemented as an array of bytes (i.e., words) that store a sequence of elements. An expression will produce a data type such as string.
What follows is a list of tips regarding string expression structure.
- Strings are enclosed in double quotes (e.g. “sample string”).
- Backslash can be used to embed a double quote phrase within a string (e.g., “sample string \”embedded quote\” sample string”).
- Backslash can also be used to insert literal new-line and carriage-return symbols using the \n and \r notation (e.g., “sample string\n with new line in it”).
- Strings can be concatenated; that is, strings can be linked together as in a chain (e.g., “string 1”+” “+”string2” produces “string1 string2”).
- Strings themselves or string expressions cannot span multiple lines (i.e., while embedded, \n is OK, but the actual new line is not).