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• 5.3

Natural Language Understanding Integration

Bright Pattern offers IBM Watson Natural Language Understanding integration to provide sentiment analysis for services. Natural Language Understanding is enabled for voice and chat per service and for email in the scenario entry point.

Properties

The properties of the Natural Language Understanding type of integration account are described as follows.


Natural Language Understanding integration account properties


Name

The name of the integration account.

Type

Watson Natural Language Understanding is the type of integration.

Url

Your URL copied from the Natural Language Understanding service credentials.

For example:

https://api.us-south.natural-language-understanding.watson.cloud.ibm.com/instances/1234ede1-23b4-1fb2-ad34-b123afbb4123

Authentication method

Select either API key or username/password (legacy) to set the appropriate credentials for your Natural Language Understanding service.

API key

The API key from your Natural Language Understanding service credentials.

Username

The username used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The username is provided when you sign up for IBM Bluemix and create an account.

Password

The password used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The password is provided when you sign up for IBM Bluemix and create an account.

Limit

The maximum number of API calls per day. A limit (e.g., “100”) can help keep the number of API calls within the boundaries of free subscriptions. The default is no limit.



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