Latest revision as of 04:08, 29 May 2024

• 5.19 • 5.3 • 5.8

Natural Language Understanding Integration

Bright Pattern offers IBM Watson Natural Language Understanding integration to provide sentiment analysis for services. Natural Language Understanding is enabled for voice and chat per service and for email in the scenario entry point.

Properties

The properties of the Natural Language Understanding type of integration account are described as follows.

Natural Language Understanding integration account properties

Name

Name is the name of the integration account.

Type

For this integration account, select Watson Natural Language Understanding as the type of integration.

Url

The default Url for this integration is <service_URL>/v1/analyze?version=2017-02-27

For example:

https://gateway.watsonplatform.net/natural-language-understanding/api

or

https://api.us-south.natural-language-understanding.watson.cloud.ibm.com/instances/12c3f...45c6789

Username

The username (string) is the username used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The username is provided when you sign up for IBM Bluemix and create an account.

Password

The password (string) is the password used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The password is provided when you sign up for IBM Bluemix and create an account.

Limit

The limit is 100.

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@@ Line 1: / Line 1: @@
-<translate>= Natural Language Understanding Integration = <!--T:1-->
+= Natural Language Understanding Integration =
 Bright Pattern offers IBM Watson Natural Language Understanding integration to provide sentiment analysis for services. Natural Language Understanding is enabled for voice and chat per [[Contact-center-administrator-guide/ServicesandCampaigns/PropertiesTab|service]] and for email in the [[Contact-center-administrator-guide/ScenarioEntries/Email#Natural_Language_Understanding|scenario entry]] point.
-== Properties == <!--T:2-->
+== Properties ==
 The properties of the Natural Language Understanding type of integration account are described as follows.
-<!--T:3-->
 [[File:Watson-NLU-Properties-50.png|450px|thumbnail|center|Natural Language Understanding integration account properties]]
-=== Name === <!--T:4-->
+=== Name ===
 ''Name'' is the name of the integration account.
-=== Type === <!--T:5-->
+=== Type ===
 For this integration account, select '''Watson Natural Language Understanding''' as the ''type'' of integration.
-=== Url === <!--T:6-->
+=== Url ===
 The default ''Url'' for this integration is '''<service_URL>/v1/analyze?version=2017-02-27'''
-<!--T:7-->
 For example:
-<!--T:8-->
 <nowiki>https://gateway.watsonplatform.net/natural-language-understanding/api</nowiki>
-<!--T:9-->
 or
-<!--T:10-->
 <nowiki>https://api.us-south.natural-language-understanding.watson.cloud.ibm.com/instances/12c3f...45c6789</nowiki>
-=== Method === <!--T:11-->
+=== Username ===
-For this integration account, the HTTP ''method'' is POST.
-=== Username === <!--T:12-->
 The ''username'' (string) is the username used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The username is provided when you sign up for IBM Bluemix and create an account.
-=== Password === <!--T:13-->
+=== Password ===
 The ''password'' (string) is the password used to authenticate the Watson Natural Language Understanding API with Basic Authentication. The password is provided when you sign up for IBM Bluemix and create an account.
-=== Limit === <!--T:14-->
+=== Limit ===
 The ''limit'' is 100.
-</translate>

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