From Bright Pattern Documentation
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==<i class="far fa-newspaper"></i> What's New== <!--T:4--> | ==<i class="far fa-newspaper"></i> What's New== <!--T:4--> | ||
| + | * [[10DLC | 10DLC Rules for Business-to-consumer SMS Messaging]] | ||
* [[WhatsNew/Version5.24.0 | 5.24 auto logouts, Verint Scorecards, enhanced comms widget,real-time list metrics, and more]] | * [[WhatsNew/Version5.24.0 | 5.24 auto logouts, Verint Scorecards, enhanced comms widget,real-time list metrics, and more]] | ||
* [[WhatsNew/Version5.23.0 | 5.23 with native WhatsApp and more]] | * [[WhatsNew/Version5.23.0 | 5.23 with native WhatsApp and more]] | ||
Revision as of 23:40, 16 January 2024
<translate>= Bright Pattern Contact Center Software Documentation = Bright Pattern Contact Center software helps brands create effortless customer experiences on voice, email, chat, video, SMS, and social messengers with integrated AI and bots. Explore our reference guides and tutorials using the following drop-down buttons. ( Previous main page)
Also visit our Community site, a place to share your experience and learn from fellow users!
What's New
- 10DLC Rules for Business-to-consumer SMS Messaging
- 5.24 auto logouts, Verint Scorecards, enhanced comms widget,real-time list metrics, and more
- 5.23 with native WhatsApp and more
- Hunt groups
- Remote Assist updates
- Google real-time speech to text, Watson custom model
- Outbound dialing updates
- Mobile App for agents
- Omnichannel DIDs
Agents
Getting Started
Administrators
Reporting
Outbound Dialing and Messaging
API Reference
Integrations
Support and FAQ
Looking for Partner Docs?
Bright Pattern Contact Center Partner Docs and Downloads Version 5.x are available for partners learning about system installation, configuration, and service management. Please sign in to view (see the User button 
at the top of the page).
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