提供: Bright Pattern Documentation
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= コールセンター設定 = | =コールセンター設定= | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Overview | | *[[contact-center-administrator-guide/CallCenterConfiguration/Overview | コールセンター設定の概要]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | | *[[contact-center-administrator-guide/CallCenterConfiguration/GeneralSettings | 一般設定]] | ||
*[[ | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | 統合アカウント]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Identification | | *[[contact-center-administrator-guide/CallCenterConfiguration/Identification | 識別]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/KnowledgeBase | | *[[contact-center-administrator-guide/CallCenterConfiguration/KnowledgeBase | ナレッジベース]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Calendars | | *[[contact-center-administrator-guide/CallCenterConfiguration/Calendars | カレンダー]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/HoursofOperation | | *[[contact-center-administrator-guide/CallCenterConfiguration/HoursofOperation | 営業時間]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/StateCallingHours | | *[[contact-center-administrator-guide/CallCenterConfiguration/StateCallingHours | 状態発信時間]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/AuxiliarySkills | | *[[contact-center-administrator-guide/CallCenterConfiguration/AuxiliarySkills | 補助スキル]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/LanguageSkills | | *[[contact-center-administrator-guide/CallCenterConfiguration/LanguageSkills | 言語スキル]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/AudioTreatments | | *[[contact-center-administrator-guide/CallCenterConfiguration/AudioTreatments | 音声処理]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/SharedVoiceSegments | | *[[contact-center-administrator-guide/CallCenterConfiguration/SharedVoiceSegments | 共有音声セグメント]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Voicemail | | *[[contact-center-administrator-guide/CallCenterConfiguration/Voicemail | ボイスメール]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Omni-ChannelRouting | | *[[contact-center-administrator-guide/CallCenterConfiguration/PhoneDevices | 電話デバイス]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/Omni-ChannelRouting | オムニチャネル・ルーティング]] | |||
*[[contact-center-administrator-guide/CallCenterConfiguration/ChatSettings | チャット設定]] | *[[contact-center-administrator-guide/CallCenterConfiguration/ChatSettings | チャット設定]] | ||
*[[contact-center-administrator-guide/CallCenterConfiguration/EmailSettings | メール設定]] | *[[contact-center-administrator-guide/CallCenterConfiguration/EmailSettings | メール設定]] | ||
*[[Contact-center-administrator-guide/CallCenterConfiguration/DirectChat | ダイレクトチャット招待 ]] | |||