Working With Agent CalendarsThe Agent Desktop application is equipped with a calendar that agents can use to schedule various tasks and events related to their work, such as follow-up calls with customers. For general information about the calendar, see the Bright Pattern Contact Center ''Agent Guide'', section [[agent-guide/HowtoOpentheCalendar|How to Open the Calendar]].In addition to using your own calendar for your personal scheduled events (as a supervisor), you can also view calendars of members of your team and reassign their scheduled tasks to other agents.For more information on managing calendars, see ''Tutorials for Supervisors'', section [[Tutorials-for-supervisors/HowtoViewanAgentsCalendar|How to View and Agent's Calendar]], section [[Tutorials-for-supervisors/HowtoReassignanEvent|How to Reassign an Event]], and section [[Tutorials-for-supervisors/HowtoReassignAllofanAgentsEventstoAnotherAgent|How to Reassign All of an Agent's Events to Another Agent]].[[File:Supervisor-Calendar-50.png|800px|thumbnail|center|Managing agent calendars]]Campaign Operation
