提供: Bright Pattern Documentation
(Created page with "5.3:コンタクトセンター管理者ガイド/コールセンター設定/統合アカウント") |
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| − | = | + | =統合アカウント= |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Overview | 概要]] |
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/AmazonAWS | AWS]] | ||
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/BotChatSuggestionsEngine | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/BotChatSuggestionsEngine | ボット/チャット提案エンジン]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Co-browsing | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Co-browsing | 閲覧する]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ExternalKnowledgeBase | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ExternalKnowledgeBase | 外部ナレッジベース]] |
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/LoxysoftWFM | Loxysoft WFM]] | ||
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Messenger | メッセンジャー]] |
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftDynamics365 | Microsoft Dynamics 365]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/MicrosoftDynamics365 | Microsoft Dynamics 365]] | ||
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NaturalLanguageUnderstanding | 自然言語理解]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NextCaller | 次へ発信元]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/NICE | ナイス]] |
| − | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RemoteAssistance | | + | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RemoteAssistance | リモートアシスタンス]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/RightNow | ライトナウ]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Salesforce.com | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Salesforce.com | セールスフォース・ドットコム]] |
*[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SCIM | SCIM]] | *[[Contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SCIM | SCIM]] | ||
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ServiceNow | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/ServiceNow | サービスナウ]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SingleSign-On | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SingleSign-On | シングルサインオン]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SpeechToText | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/SpeechToText | テキストへのスピーチ]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/StatisticsDataReceiver | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/StatisticsDataReceiver | 統計データ受信機]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/TeleoptiWFM | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/TeleoptiWFM | テレオプティWFM]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/TextToSpeech | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/TextToSpeech | テキスト音声合成]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/The Data GroupTDG | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/The Data GroupTDG | データグループ (TDG)]] |
*[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/WFM | WFM]] | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/WFM | WFM]] | ||
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zapier | ザピア]] |
| − | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | | + | *[[contact-center-administrator-guide/CallCenterConfiguration/IntegrationAccounts/Zendesk | ゼンデスク]] |