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Contents

  • What's New
  • About
  • Known Issues and Workarounds
  • Version 5.19.0
  • Version 5.18.3
  • Version 5.18.2
  • Version 5.18.0
  • Version 5.17.0
  • Version 5.16.0
  • Version 5.15.0
  • Version 5.14.0
  • Version 5.10.0
  • Version 5.9.4
  • Version 5.9.3
  • Version 5.8.0
  • Version 5.7.0
  • Version 5.6.0
  • Version 5.5.6
  • Version 5.5.5
  • Version 5.5.4
  • Version 5.5.3
  • Version 5.5.2
  • Version 5.5.1
  • Version 5.5.0
  • Version 5.3.21
  • Version 5.3.20
  • Version 5.3.19
  • Version 5.3.18
  • Version 5.3.17
  • Version 5.3.16
  • Version 5.3.12
  • Version 5.3.10
  • Version 5.3.7
  • Version 5.3.6
  • Version 5.3.5
  • Version 5.3.4
  • Version 5.3.3
  • Version 5.3.2
  • Version 5.3.1
  • Version 5.3.0
  • Version 5.2.11
  • Version 5.2.10
  • Version 5.2.9
  • Version 5.2.8
  • Version 5.2.7
  • Version 5.2.6
    • 1.1 Chat Widget Auto-Start
  • Version 5.2.5
  • Version 5.2.4
  • Version 5.2.3
  • Version 5.2.2
  • Version 5.2.1
  • Version 5.2.0

Version 5.2.6

See what's new for Bright Pattern Contact Center version 5.2.6.

Chat Widget Auto-Start

Release 5.2.6 introduces the option to configure the chat widget to initiate a chat session automatically upon a webpage loading. To do this, in the Web HTML snippet, add the attribute autostartChat with the value true; note that the default value is false.

For more information, see the Contact Center Administrator Guide, section Web Chat Configuration.


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