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Contents

  • What's New
  • About
    • 1.1 Audience
  • Known Issues and WorkaroundsLatest Version Release Notes
  • Bright Pattern Contact Center 5.32.0
  • Interaction Analytics 1.1
  • Mobile App 3.0.81Release Notes Archive
  • Mobile App 3.0.64
  • IA 1.0
  • BPCC 5.31.0
  • BPCC 5.30.0
  • BPCC 5.29.0
  • BPCC 5.28.0
  • BPCC 5.27.0
  • BPCC 5.26.0
  • BPCC 5.25.1
  • BPCC 5.24.0
  • BPCC 5.23.0
  • BPCC 5.22.0
  • BPCC 5.21.0
  • BPCC 5.20.0
  • BPCC 5.19.0
  • BPCC 5.18.3
  • BPCC 5.18.2
  • BPCC 5.18.0
  • BPCC 5.17.0
  • BPCC 5.16.0
  • BPCC 5.15.0
  • BPCC 5.14.0
  • BPCC 5.10.0
  • BPCC 5.9.4
  • BPCC 5.9.3
  • BPCC 5.8.0
  • BPCC 5.7.0
  • BPCC 5.6.0
  • BPCC 5.5.6
  • BPCC 5.5.5
  • BPCC 5.5.4
  • BPCC 5.5.3
  • BPCC 5.5.2
  • BPCC 5.5.1
  • BPCC 5.5.0
  • BPCC 5.3.21
  • BPCC 5.3.20
  • BPCC 5.3.19
  • BPCC 5.3.18
  • BPCC 5.3.17
  • BPCC 5.3.16
  • BPCC 5.3.12
  • BPCC 5.3.10
  • BPCC 5.3.7
  • BPCC 5.3.6
  • BPCC 5.3.5
  • BPCC 5.3.4
  • BPCC 5.3.3
  • BPCC 5.3.2
  • BPCC 5.3.1
  • BPCC 5.3.0
  • BPCC 5.2.11
  • BPCC 5.2.10
  • BPCC 5.2.9
  • BPCC 5.2.8
  • BPCC 5.2.7
  • BPCC 5.2.6
  • BPCC 5.2.5
  • BPCC 5.2.4
  • BPCC 5.2.3
  • BPCC 5.2.2
  • BPCC 5.2.1
  • BPCC 5.2.0

About

What's New describes the features and enhancements that have been added in the current version of Bright Pattern Contact Center. Additionally, this guide contains previous Bright Pattern Contact Center release notes starting from version 5.2.0.

Audience

This guide is intended for personnel responsible for contact center operations, supervisors, and agents.

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