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(Created page with "お客様とのチャットにおいてファイルの送受信が可能です。")
(Created page with "ファイルを送信するには、以下の手順に従ってください。")
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お客様とのチャットにおいてファイルの送受信が可能です。
 
お客様とのチャットにおいてファイルの送受信が可能です。
  
To send a file, follow these steps:
+
ファイルを送信するには、以下の手順に従ってください。
  
 
# Click the '''Add attachment''' button [[File:Add-Attachment-Button.png|26px]]
 
# Click the '''Add attachment''' button [[File:Add-Attachment-Button.png|26px]]

Revision as of 15:25, 12 September 2018

Other languages:
English • ‎日本語
• 5.2

画像とドキュメントの送受信

お客様とのチャットにおいてファイルの送受信が可能です。

ファイルを送信するには、以下の手順に従ってください。

  1. Click the Add attachment button Add-Attachment-Button.png
  2. Select the desired file
  3. Click Open.
  4. Alternatively, you can drag and drop the file directly to your Chat Panel.

To the customer, the transmitted file will normally appear as a link for a document (or a thumb for a picture). The customer can click the link/thumb to download the file and open it as any regular file on his computer.

The attached document and picture may appear to the customer as shown.


A link to an attachment in the chat panel


Your customers can send you files using either the drag-and-drop method or the Add attachment button Add-Attachment-Button.png.

If the customer sends you a document, your Chat Panel will show the file name as a link. Click the link to download the document and open it as any regular file on your computer.


A link to an attachment in the chat panel


If the customer sends you a picture, it will be displayed as part of your message exchange in the Chat Panel.


A picture in the chat panel


If you click the picture, it will appear in a large pop-out window.


A picture in a pop-out window


If the native size of the picture is larger than the pop-out window, you will be able to adjust the viewing are via zoom controls and/or display the picture in a separate browser tab/window.

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