5.2:Agent-guide/GeneralInformationAboutMyGrades/ja

• English

• 5.19 • 5.2

私の評価に関する一般情報

My Grades displays widgets containing metrics that allow you to monitor key areas of your and your team's performance. You can change the placement of the widgets and configure some widget metrics.

A general view of My Grades

My Grades Widgets

There are six widget options within My Grades as well as six slots for these widgets to be displayed. The widgets available for display are:

• Agenda
• Alerts
• Break Time
• Dispositions
• My Stats vs. My Team's
• Satisfaction

For explanations of what is displayed within these widgets, see My Grades Views.

Changing Displayed Widgets

To change the widget displayed in a given slot, click the down arrow located in the upper right-hand corner of a widget. This will produce a drop-down menu that allows you to choose any of the widgets for display.

Choose the widgets you see in My Grades by selecting from the drop-down menu

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